Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of Printavo MCP, a service operated by PRINTFLO LLC ("PrintFlo", "we", "us", or "our"). By creating an account, connecting your Printavo shop, or otherwise using the service, you agree to be bound by these Terms. If you do not agree, do not use the service.

2. The Service

Printavo MCP is an independent connector that syncs your Printavo shop data into a secure database and exposes it to AI assistants and other LLM clients through the Model Context Protocol (MCP). PrintFlo is an independent product and is not affiliated with, endorsed by, or sponsored by Printavo, Inc. "Printavo" is a trademark of its respective owner.

3. Your Printavo Account & Credentials

To use the service you authorize PrintFlo to connect to your Printavo account using an API token you provide. You are responsible for maintaining the confidentiality of your account credentials and Printavo API token, and for all activity that occurs under your account. You represent that you are authorized to connect the Printavo account you provide and to grant PrintFlo access to its data.

4. Acceptable Use

You agree not to:

• use the service for any unlawful purpose or in violation of any applicable law;
• attempt to reverse engineer, decompile, or gain unauthorized access to the service or its underlying systems;
• interfere with, disrupt, or circumvent rate limits or other protective measures of the service or the Printavo API;
• access data belonging to any account other than your own.

5. Data Ownership

Your shop data — including orders, customers, inquiries, and messages — remains yours. We access and store it only to provide the service to you. Our handling of your data, including our commitment not to sell or share it, is described in our Privacy Policy.

6. Service Availability & Disclaimer

The service is provided on an "as is" and "as available" basis. We make reasonable efforts to keep the service available and your data accurate, but we do not warrant that the service will be uninterrupted, error-free, or that synced data will always be complete or current. PrintFlo disclaims all warranties, express or implied, to the fullest extent permitted by law.

7. Limitation of Liability

To the maximum extent permitted by law, PRINTFLO LLC and its members will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or business, arising out of or related to your use of the service. Our total aggregate liability for any claim relating to the service will not exceed the amounts you paid us for the service in the twelve (12) months preceding the claim.

8. Termination

You may stop using the service and request deletion of your data at any time. We may suspend or terminate your access if you violate these Terms or if required to protect the service or other users. Upon termination, we will delete or anonymize your shop data in accordance with our Privacy Policy.

9. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the effective date above and, where appropriate, notify you. Your continued use of the service after changes take effect constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of the State of Illinois, United States, without regard to its conflict-of-laws principles. Any dispute arising under these Terms will be subject to the exclusive jurisdiction of the state and federal courts located in Illinois.

11. Contact

Questions about these Terms? Contact us at team@getprintflo.com.